Shipping, Terms & Policies
At Sunday River Productions, our goal is to provide products and services that are better than expected. Should you have a question or issue that is not addressed below, please call us toll free at 866-544-7771. You can also e-mail us at email@example.com and we will respond promptly.
Most items are available for immediate dispatch, except as noted. We offer a choice of shipping methods to fit your schedule and budget; simply select Standard or Priority during checkout. We typically ship via USPS First Class or USPS Priority Mail within the United States and to all Canadian provinces. We also serve worldwide destinations using a variety of international carriers.
Our goal is to fulfill all standard orders within one to two business days of receipt, so you will typically receive your shipment within 5 to 7 business days of order placement. Priority orders are eligible for expedited handling and any order received by 9AM will ship by 4PM the same day, with typical delivery times of 1 to 3 days. International deliveries may incur additional delays.
Flat rates for retail customers, regardless of the number of items purchased:
- $5.00 plus .38 per item within the United States
- $10.00 per order for Canadian addresses
- $15.00 per order for all other destinations.
- $9.95 per order within the United States
- $45.00 per order for all other destinations.
Even better, standard shipping is FREE on all orders with an item total of $85.00 or more (wholesale orders excepted).
You must enter code FREESHIP at checkout to receive free shipping.
Terms & Policies
We accept VISA and MasterCard. Your credit card will be charged upon shipment of your order to you. We will accept personal checks and money orders, payable is US dollars, with orders that are mailed to us. (Please note: personal checks may take up to 10 working days to clear before your order can be shipped.)
Sales tax of 6.25% will be added to all orders shipped to addresses in Massachusetts.
If what you receive from us isn't better than what you expected, send it back for full refund or exchange. Please contact us prior to returning any product.
Shop with confidence. Our web site uses SSL technology to secure all personal information entered during the checkout process. We also encrypt sensitive information when storing it in our database and take every precaution to protect your confidentiality.
Your trust is important to us. We will never sell or otherwise misuse your personal information.
The entire content included in this site, including but not limited to text, graphics, video or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Sunday River Productions. The collective work includes works that are licensed to Sunday River Productions. ALL RIGHTS RESERVED.